Unit 005 - Professional practice as a health and social care worker
These digital and print-based resources provide an important foundation for learners to gain knowledge and understanding of roles and responsibilities including duty of care, accountabilities and standards of professional behaviour.
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Professional responsibilities and accountabilities within the context of relevant legislative frameworks
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The purpose of job descriptions and person specifications for defining the expectations and limit roles and responsibilities
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The importance of recognising and adhering to the limits of role and responsibilities
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How and when to seek additional support
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The purpose of policies for health and social care practice and how to find out about and follow these
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The importance of reporting practices that are unsafe or conflict with codes of conduct and professional practice
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Duty of care
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Conflicts and dilemmas that may arise between duty of care and the rights of individuals
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Duty of candour
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Accountability for quality of own practice
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The importance of reflection and how to use this to improve practice
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Confidentiality and how this can be maintained
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Circumstances when confidential information must be passed on and who this should be passed on to HTML5
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Potential conflicts and dilemmas that can occur between retaining confidentiality and safe practice
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Why it is important to discuss confidential information that must be passed on
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Principles of working in partnership
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Co-production in relation to partnership working with others
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Roles of other workers and professionals
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The importance of multi-agency working
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The importance of developing good relationships whilst maintaining professional boundaries
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Ways of working that build trust
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Respecting diversity and recognising cultural, religious, ethnic and linguistic differences when working in partnership
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Handling information
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Legislation and codes of conduct and professional practice that relate to the handling of information
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The meaning of secure systems for recording and storing information
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The importance of secure systems for recording and storing information
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Features of manual and electronic information storage systems that help to ensure security of information
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Information that needs to be recorded, reported and stored
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Recording written information with accuracy, clarity, relevance and an appropriate level of detail in a timely matter
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The differences between fact, opinion and judgement when recording and reporting information
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Positive role modelling in health and social care
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Why an individual should not behave in a way, in work or outside work, which would call into question, suitability to work in the health and social care profession
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The relationship between the use of social media and personal and professional conduct
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Reasons for not forming inappropriate relationships with individuals, their families, carers, colleagues or others
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Recognising and sensitively using the power that comes from working with individuals and carers and not act in any way that abuses this power
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How contributing professional development contributes to professional practice
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Legislative requirements, standards of codes of conduct and professional practice
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Evaluating own knowledge, understanding and practice against relevant standards and information
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Responsibilities of employers and workers for continuing professional development
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Learning opportunities available to health and social care workers and how these can be used to improve knowledge and practice
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Ways to access and use information and support on knowledge and best practice relevant to role
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Applying learning to practice and transferring knowledge and skills to new situations
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The importance of seeking and learning feedback on practice
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Principles of reflective practice and why they are important
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The purpose of supervision and appraisal
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The role and responsibilities of employers and workers for undertaking supervision and appraisal
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The use of reflective practice in supervision and appraisal
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The importance of effective supervision, reflective practice and relevant learning opportunities on the well-being of individuals
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Areas of work where own literacy, numeracy and digital competency skills are needed to support professional practice and ways to develop them
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These resources are intended as a starting point for your teaching and learning and are in no way indicative of what will be covered in an exam. These should be blended with other content to provide students with a fully rounded learning experience.