The aim of this unit is to introduce the learner to theoretical and regulatory frameworks and how these support person/child-centred practice. In the context of this unit the term ‘individuals’ relates to adults and/or children and young people. You will Understand theoretical approaches of leadership, management, innovation and change. Understand legislative and regulatory frameworks in health and social care. Understand how evidence from the measurement of outcomes can be used to support person/child-centred practice. Understand how to use concerns and complaints to improve practice in health and social care. Understand managing innovation and change. Understand how to use coaching, mentoring and motivational interviewing.